Privacy Policy

This Privacy Policy describes how Sunorda LLC (“Sunorda,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website at sunorda.comor otherwise interact with us (collectively, the “Services”).

We have written this Policy to be clear and to give you meaningful choices about your information. If you have questions, please contact us at privacy@sunorda.com.

1. Scope

This Policy applies to information we collect through the Services. It does not apply to information collected by third parties whose websites or services may be linked from our Services. We encourage you to review the privacy practices of any third-party site or service before providing it with personal information.

2. Information We Collect

2.1 Information You Provide

We collect information you choose to provide directly, including when you complete a form, request information, take an assessment, schedule a meeting, or otherwise communicate with us. This may include your name, business email address, company name, role or title, the responses you submit, and any other information you elect to share.

2.2 Information Collected Automatically

When you use the Services, we and our service providers may automatically collect certain information about your device and interactions, such as IP address, general location derived from IP address, browser type and version, operating system, device identifiers, referring URL, pages and content viewed, dates and times of access, and similar usage data.

2.3 Cookies and Similar Technologies

We and our service providers use cookies, pixels, local storage, and similar technologies to operate the Services, remember preferences, understand usage, and improve performance. You can control these technologies through your browser settings or, where applicable, through any cookie controls we make available.

3. How We Use Information

We use the information described above for purposes including:

• Providing, maintaining, and improving the Services;
• Responding to inquiries, scheduling meetings, and otherwise communicating with you;
• Understanding how the Services are used and analyzing trends and performance;
• Personalizing content and communications relevant to your interests;
• Detecting, investigating, and preventing fraudulent, unauthorized, or unlawful activity, and protecting the rights, property, or safety of Sunorda, our users, or others;
• Complying with applicable legal obligations.

4. Lawful Bases (For Individuals in the EEA, UK, and Switzerland)

Where required by law, we process personal information on the following lawful bases:

• Performance of a contract— to provide information or services you have requested.
• Legitimate interests— to operate, secure, and improve the Services and to communicate with prospective clients, balanced against your rights and interests.
• Consent— where you have provided it, such as for certain analytics or communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Compliance with legal obligations— where processing is required by applicable law.

5. How We Share Information

We do not sell personal information. We share information only as described below:

• Service providers. We engage third-party providers to perform functions on our behalf, including hosting, content delivery, analytics, scheduling, communications, and security. These providers are bound by contractual obligations to use information only as necessary to provide their services and to maintain appropriate safeguards.
• Legal and safety reasons. We may disclose information when we believe in good faith it is necessary to comply with applicable law, legal process, or governmental requests, to enforce our terms, or to protect the rights, property, or safety of Sunorda, our users, or others.
• Business transactions. If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to standard confidentiality protections.
• With your consent or at your direction. We may share information for any other purpose disclosed to you with your consent.

6. International Data Transfers

We are based in the United States, and our service providers may process information in the United States and other jurisdictions whose data protection laws may differ from those in your jurisdiction. Where required, we rely on appropriate transfer mechanisms, such as Standard Contractual Clauses, to safeguard cross-border transfers of personal information.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal, regulatory, tax, accounting, or reporting obligations, to resolve disputes, and to enforce our agreements. Retention periods vary based on the nature of the information and the purpose of processing. When we no longer need information, we securely delete or de-identify it.

8. Your Rights and Choices

8.1 Rights Available to All Users

You may, at any time:

• Contact us at privacy@sunorda.com to request access to, correction of, or deletion of personal information we hold about you;
• Unsubscribe from marketing communications using the link provided in those communications;
• Configure your browser or device to refuse or delete cookies and similar technologies.

8.2 Additional Rights for Individuals in the EEA, UK, and Switzerland

Subject to applicable law, you may also have the right to: object to or restrict certain processing; request portability of personal information you provided to us; withdraw consent where processing is based on consent; and lodge a complaint with your local data protection authority.

8.3 Additional Rights for California Residents

Subject to the California Consumer Privacy Act (as amended), you may have the right to: know what personal information we collect, use, and share; request deletion or correction of personal information; opt out of the “sale” or “sharing” of personal information as those terms are defined under the CCPA; limit the use of sensitive personal information; and not be subject to discrimination for exercising your rights. We do not knowingly sell personal information for monetary consideration. To the extent any sharing of personal information for cross-context behavioral advertising constitutes a “sale” or “sharing” under the CCPA, you may opt out by contacting us at privacy@sunorda.com.

8.4 How to Exercise Your Rights

To exercise any of these rights, please email us at privacy@sunorda.com with the nature of your request. We will respond within the timeframes required by applicable law. We may need to verify your identity before fulfilling your request. You may also designate an authorized agent to make a request on your behalf, subject to verification.

9. Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

10. Children

The Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11. Third-Party Links and Content

The Services may contain links to or content from third-party websites, services, and platforms. We are not responsible for the privacy practices or content of those third parties.

12. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no industry-standard interpretation of these signals, we honor them where technically feasible by limiting non-essential analytics for sessions in which the signal is active.

13. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date at the top of this Policy indicates when it was last revised. Material changes will be communicated through the Services or by other appropriate means. Your continued use of the Services following any changes constitutes your acceptance of the updated Policy.

14. Contact Us

Questions, requests, or complaints regarding this Policy or our privacy practices can be directed to:

Sunorda LLC
Attn: Privacy
privacy@sunorda.com